May 23, 2022
RE: Important Information about your Television Service
Dear Valued Customer,
As the cost to provide traditional TV to our customers increases, we sometimes have to make rate changes. This would be similar to a gas station or grocery store adjusting prices when costs increase.
Effective June 1, 2022, our grandfathered television customers will notice a rate increase. Along with this change, we have adjusted your plan to include up to two standard set top boxes or one digital video recorder at no additional cost. You will also receive free high definition on all channels that are in your current subscription. That means that if you have previously been paying for four set top boxes, you will now only be charged for two of the four.
We understand this may no longer be the best solution for your home due to the changes. As a cost-effective alternative, many households are using streaming services paired with our fast, reliable fiber internet. This will provide you with the power to choose exactly which programs you want to pay for based on your viewing preferences. By going this route, customers have the option to cancel their TV service with no penalties, return any equipment that was provided and, in many cases, save money.
More Americans than ever are joining streaming services such as Netflix, Amazon Prime Video, Disney+, HBO Max, and Hulu. Direct cable replacement services like DirecTV Streaming, YouTube TV, and Sling TV can stream most live channels, sports, and national news with no contracts to sign. And if you don’t want to pay at all, numerous other services stream free TV shows, free movies, and even live news.
At Wilkes Communications, we want to provide you with as many options as possible. We are putting the power back in your hands when it comes to the content you watch. With our fiber internet service, you can stream any content from anywhere in your home and on any device. Still not sure what’s best for you? Visit wilkes.net/streamingtv or give us a call at 336-973-3103. Our Sales and Support representatives are ready to make sure you are getting the most of our services.