Voicemail

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Wilkes Communications voice mail service is an advanced voice messaging system that will ensure you never miss an important message when you are away from home, out of the Voice Mail is easy to set up and easy to use, yet the system comes with many advanced features that enhance your personal convenience and organization. Not only can you customize the way Voice Mail works for you, but you can also access your messages at any time from any touch-tone telephone.

ACCESS YOUR MAILBOX

Press #11 if you are checking your messages from your home telephone or dial 336-973-6245.

Either: Enter your 10-digit telephone number followed by #. If the Auto Login feature is enabled and you are accessing the system from the phone your voice mail is assigned to, then no entry is required (Enhanced versions only). Or dial your home or a business number, once the recorded message begins press *.

Enter your password, followed by #. The default password it 0000. Please change your password while setting up your mailbox.

MAIN MENU OPTIONS
  • Press 1 to listen to messages.
  • Press 3 to send a message to another mailbox.
  • Press 7 for current date and time.
  • Press 9 to setup Voice Mailbox.
  • Press 0 to repeat these choices.

MAILBOX SET-UP

SETUP MENU:
  • Press 1 for greeting.
  • Press 2 to change password.
  • Press 3 to edit notification.
  • Press 4 for Auto Login.
  • Press * to return to main menu.
  • Press 0 to repeat choices.

GREETING MENU:
  • Press 1 to play current greeting.
  • Press 2 to keep greeting.
  • Press 3 to delete greeting.
  • Press 4 for new greeting.
  • Press * to return to setup menu.
  • Press 0 to repeat choices.

CHANGE PASSWORD:
  1. Press 2 to change your password.
  2. Enter new password (1-16 digits), followed by #.
  3. To verify, re-enter your new password.

LISTEN/RETRIEVE MESSAGES

LISTEN TO MESSAGES:
  • Press 1 to hear new messages.
  • Press 2 to hear saved messages.
  • Press * to return to main menu.
  • Press 0 to repeat choices.

MESSAGE OPTIONS:
  • Press 1 to play or replay message.
  • Press 2 to save message and go to next.
  • Press 3 to delete message and go to next.
  • Press 4 to save message as new message.
  • Press 5 to reply to message.
  • Press 6 to forward message.
  • Press 7 to skip back three seconds.
  • Press 8 to pause or continue message.
  • Press 9 to skip forward three seconds.
  • Press * to return to main menu.
  • Press 0 to repeat choices.

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