Data only symmetrical plans!
No Contract | No Data Limits | 24 x 7 Support | Advanced Wi-Fi
Sign up today!! Call 336-973-3103 to speak with a Sales and Support Representative regarding your internet needs.
WireGuard Service – $5.00
WireGuard is a protection plan, which is offered with all Internet services, for $5.00 per month. This plan includes repair and replacement of faulty inside wiring and/or modular jacks due to normal wear and tear, and all service charges associated with a Wilkes Communications’ technician coming to your home or business to diagnose issues found within the standard inside wiring and/or modular jack. WireGuard does not cover a service call charge in the event your trouble is found to be in your telephone equipment.
*Certain restrictions apply. A maintenance service agreement may be required with wireless networking.
HELPING HOUSEHOLDS GET ACCESS TO BROADBAND
Receive discounts on your monthly bill with Lifeline and/or the Affordable Connectivity Program.
Above plans offered in certain areas and certain requirements may apply, call office for details. An “Early Termination Fee” will be assessed if the term length of the Service Agreement has not been met. The “Early Termination Fee” will be the remaining balance on a contract. Early Termination does not apply to Month to Month agreements. *Standard Termination Fee – Fee of $199 per service for the connection work made between switching equipment and the customer’s Network Interface Device located outside of the customer’s residence or business. This work can be performed with or without making a premise visit depending on the network configuration.
The Affordable Connectivity Program (ACP) is administered by the Universal Service Administrative Company (USAC) with oversight from the Federal Communications Commission (FCC). ACP may not be available in all areas. For more information, please contact the FCC’s Consumer Complaint Center at 888-CALL-FCC (888-225-5322) or visit https://consumercomplaints.fcc.gov. If you are having issues with Wilkes Communications regarding an ACP-supported service or having difficulties enrolling with Wilkes Communications, you have the right to file a complaint with the FCC’s Consumer Complaint Center.
*ACP is a government program that reduces the households broadband Internet access service bill. Household will be subject to Wilkes Communications’ un-discounted rates and general terms and conditions if the member no longer qualifies or does not recertify with ACP. Households may obtain broadband service supported by the ACP from any participating provider of their choosing. Households may transfer their ACP benefit to another provider at any time. Household may make changes to their existing service at any time.