Meeting Instructions:

  1. On the day prior to November 12th, 2020, you will receive an email from Wilkes Communications/RiverStreet Networks with information on how to join the virtual event as well as attachments that are related to the meeting. (If you have any problems finding the email, please check your JUNK and/or SPAM folder.)
  2. The meeting will begin at 6 PM on November 12, 2020 and can be accessed using the link in your email.
  3. This will open a link in your internet browser. Another small window will open asking you to enter your name and email address. You will need to provide information so we know who is participating in the meeting.
  4. You will then automatically join the meeting. If you join after 6 PM, you should see presentation materials and hear someone speaking.
  5. During the meeting, you will have an opportunity to make a motion. If you wish to make a motion, simply click the “Raise Hand” button at the bottom of the screen. After the motion is made, participants of the meeting will be asked to vote. You will see a poll appear on your screen and you will be able to click “Yes” or “No”.
  6. As soon as the meeting is over, it will automatically end. You will not need to do anything.

Frequently Asked Questions about Zoom:

What is Zoom and why is Wilkes Communications/RiverStreet Networks using this?

Zoom is a video conferencing platform that allows you to host online meetings when an in-person meeting isn’t practical. This is an easy, reliable platform for video conferencing, voice, content sharing that runs across mobile devices, desktops, and telephones. 

Due to ongoing public health concerns related to COVID-19, our Board of Directors decided to hold the 61st Annual Meeting of Members virtually, instead of in-person. This is the best way to protect the health and safety of our members, employees, and board of directors.

What kind of device should I use to participate in the meeting?

We recommend using a laptop, desktop computer, or tablet to join the online meeting. If you’re calling in and not clicking on the link in the email, you will only be able to hear the presenters and not see the presentations.

Do I need to download an app or create an account before the meeting?

No. Meeting participants will not have to download an app or use their own Zoom account to join the meeting. If you do already have the Zoom app installed and wish to use that, the meeting may have better audio and video.

Do I have to enter a password to join the meeting?

No. The meeting will be accessible by clicking the link in the email you received the day prior.

Do I have to participate during the meeting?

No. All you will have to do is listen and watch the presentation from the comfort of your home! When you sign in, you will automatically be placed in a listen-only mode. You will only be asked to participate when motions are requested and voting takes place.

What if I can’t hear what’s being said?

If you are joining by clicking the link in the email, you will be connected automatically to the audio and will hear what’s being said. Be sure that the volume on your audio is not muted or on “silent mode”. Please turn the volume up to a level that is comfortable before joining the meeting. Using headphones may make it easier to hear.

How do I ask a question during the meeting?

If you have a question pertaining to the meeting, please use the Q&A feature that is located at the bottom of the screen. Our staff will be monitoring the Q&A throughout the meeting and will answer questions you may have.

For any technical questions or if you have issues seeing or hearing the meeting, please call our support team at 844.238.0131.

Will I need a camera on my computer?

No. We do not need to see you, and you do not have to use the camera on your device.  You can use it if you would like to do so.

Will there be door prizes, like at the in-person meeting?

When you attend this virtual event, the first 100 will receive a $20 bill credit. At the end of the meeting, winners in each exchange will be announced to win door prizes. You must be present virtually to win a door prize.

What do I do if I have technical issues during the meeting?

Our tech support team will be available to help you. You can reach them at 844-238-0131.