Helpful Numbers:

Repair Service:
973-4000 or 611
(611 connects only if calling within a Wilkes Telecommunications Exchange and will not connect if calling from a cell phone)

Customer Service/
General Office:
336-973-3103

Local Directory Assistance:
411 within service area*
(*$1.00 per call)

 


Whoever you are, wherever you live, whatever you do, Wilkes Calling Features can make your phone work like you want it to.

Using the newest technology, Wilkes Telecommunications offers a wide array of convenient features that can easily suit your lifestyle. You can choose any number of features and purchase them separately or choose one of our money-saving bundle options.

  • Call Return
  • Call Screening
  • Call Waiting
  • Caller ID
  • Voice Mail

  All features from Option 1 PLUS:

  • Caller ID on Call Waiting
  • Priority Ringing
  • Three Way Calling
  • Anonymous Call Rejection
  • Call Forward

Feature Descriptions / Individual Pricing

Click on the name of the feature for instructions on how to use it.

Anonymous Call Rejection - $2.00
Rejects all callers who block their names and numbers from displaying on your Caller ID devices. Rejected callers will hear a message that you do not accept anonymous calls.

Call Forward - $2.00
Forwards all incoming calls to another number you program into your phone and can change at any time.

Call Return - $2.00
Returns a call to the last number that tried to reach you.

Call Screening - $2.00
Prevents callers with whom you do not wish to speak from ringing your line. Calls from phone numbers you select and program into your phone are redirected to a message that you are not receiving calls at this time.

Call Waiting - $2.00
Alerts you to incoming calls while you are on the phone. Puts the first call on hold while you answer the second.

Caller ID - $4.50
Displays the number and name of a caller before you answer your phone. This feature requires a Caller ID display unit or a Caller ID display phone.

Caller ID on Call Waiting - $1.25
Adds Call Waiting to Caller ID by displaying the number and name of a caller while you are on the phone. This feature also requires Call Waiting service and a display unit or phone.

Priority Ringing - $2.00
Enables you to create a list of phone numbers that will ring with a distinctive pattern when calling your line (and sound a unique alert tone if you also have Call Waiting). All other calls will ring normally.

Three-Way Calling - $2.00
Connects you with two other lines at the same time for a three-way call. Works with local calls, long distance calls or a combination of both.

Voice Mail - $4.00
An easy-to-use voice answering service that records messages from callers when you are unavailable or on the phone.