Helpful Numbers:

Repair Service:
973-4000 or 611
(611 connects only if calling within a Wilkes Telecommunications Exchange and will not connect if calling from a cell phone)

Customer Service/
General Office:

336-973-3103

Local Directory Assistance:
411 within service area*
(*$1.00 per call)

 

Wilkes Telecommunications is committed to providing the best possible customer service to the people and communities we serve throughout Wilkes County. We take pride in the quality of our services and work continuously to improve every part of the company's operations.

Customer satisfaction is our primary concern. Our local customer service representatives and dedicated technicians are always ready to assist you and respond to any need concerning local phone service, Internet services, long distance service, custom calling features and business telephone systems.

Use the links to the left for more information.

Computer Issues?
Visit our website at www.mywilkes.net and login with your full email address and password to access MyAccount and download MySupport. MySupport will diagnose and correct common computer issues and can be used to set up your email client with your new Wilkes.net address. For assistance installing MySupport contact our 24/7 help desk at 336-957-8324. Read more about MySupport.

Chat with our Helpdesk
Click here to chat

Email Customer Care
techsupport@wilkes.net

Call Customer Care
336-973-3103