For over 55 years, Wilkes Telephone Membership Corporation has served the citizens of Wilkes County.
What we do has changed some, but the way we do it has not. We are still owned by our members and still totally committed to providing you with the best possible personal service. We are still your local phone company and we are also a whole lot more.
Today, we are a family of businesses providing the latest and the best telecommunications services. We want our members to be able to make one call and get it all.
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Wilkes Telecommunications, the trade name for your Telephone Membership Corporation, reflects our growth in both membership and the services we offer our members. |
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Wilkes Communications, Inc, a subsidiary of the Membership Corporation, was formed in accordance with federal law so Wilkes can offer deregulated services such as long distance and Internet access. |
Mission Statement
Our Vision:
We want to be considered the premier telecommunications and information provider in the areas we serve and by those we serve.
Our Fundamental Mission:
To offer telecommunications services and information to our customers, which meets their needs and expectations.
Our Goal:
To build an information network to the complete satisfaction of our customers, and provide services in a professional and courteous manner.
Our Values and Beliefs:
We will strive to treat our customers and employees with respect and dignity while valuing cultural differences. We welcome honest and forthright communication, listening to each other regardless of position, expertise or experience, recognizing that exceptional quality begins with people. We give employees the authority to use their capabilities to the fullest to satisfy our customers' needs. We encourage personal growth and a continuous learning process of our employees. |
