Our Mission

Wilkes Communications, Inc. is dedicated to excellence in customer service and providing communications, information, and entertainment services that add value to the lives of our customers and the communities we serve.

Being a part of the community is more than just providing service to the people who live here. Wilkes Communications, Inc. is committed to supporting the people and organizations that aim to make Wilkes County a strong place to live and work. Our continual goal is to improve the community and it is important to invest in our future.  Each year, Wilkes Communications contributes scholarships to several high school seniors.  Members of our staff serve on numerous local boards and committees. Our members also play a role in helping the community, through their contributions that benefit the organizations that we support. Each year, Wilkes Communications holds a Food Drive and all of the food donated is given to local food banks. Also, Communities in Schools has an annual “Stuff the Bus” charity, and with the help of the collections from Wilkes Communications Inc., Communities in Schools are able to spread their resources further. During the holiday season, our charity does not stop. Each holiday season, a child’s Christmas Day is made brighter from donations to our Winter Toy Drive. We love to help the community in as many ways as possible, and because of our loyal members, we have the privilege of being a part of something so grand!

Our Core Values

We CARE about our employees

Commitment

We are devoted to treating our customers and employees with respect and dignity while valuing individualism.

Aspire

We encourage personal growth and a continuous learning process for our employees.

Respect

We welcome honest and forthright communication, listening to each other regardless of position, expertise or experience, recognizing that exceptional quality begins with people.

Empower

We encourage employees to use their capabilities to the fullest to satisfy our customers’ needs.

Meet Our Executive Team

Meet our team of digital warriors, ready to harness the force of Fiber-to-the-home service for our community.

Our History

It all started in 1949

In 1949, a group of local Wilkes County citizens petitioned to Central Telephone Company for phone service. They had no idea what would become of their efforts. Wilkes Telephone Membership Corporation was first introduced to the world in 1951.

In recent years we have re-branded ourselves as Wilkes Communications, a broadband company.  RiverStreet Networks, a subsidiary of Wilkes Communications, caters to our customers outside of the Wilkes County service area, and RiverStreet Productions is our full video production studio.  As a family of businesses, the services we provide may have grown and changed for the better, but the way we do business has not changed.  We are owned by our members and are fully committed to providing the best services possible.

1958

The first phone call over WTMC service.

1995

Internet service first launched.

2013

Launched Gigabit speed and earned National Gig Certification.

2014

RiverStreet Networks subsidiary established.

Board of

Directors

The Board of Directors is comprised of nine members. The goal of our board members is to determine the strategic direction of Wilkes Communications, establish policies, and approve budgets that will help achieve the goals of our strategic long-term plans. 

We Are Your Local Telecommunications Cooperative

“As members of our cooperative, we hope you are proud and excited about our recent growth.  Without your participation, encouragement, and support, this would not be possible.”

-Eric Cramer (President, CEO)